Guarantee
Our clinic provides a minimum 3-year guarantee on all dental technical treatments and restoration work such as crowns, bridges and dentures, and in some cases there is a 5-year guarantee. We offer 1-year guarantee on fillings and small restorative work and up to 10 years for implants. We guarantee the work we provide, but not the patients' teeth themselves. (e.g., our guarantee terms cover the failure of a crown, but do not cover if a patient loses a crown because of an extraction of a tooth). If you have any problems that you believe are covered by guarantee, please contact our reception staff to arrange a visit at one of our clinics.
Extent of Guarantee
In case of a failure of the laboratory works our clinics cover all necessary dental and laboratory costs to rectify the problem. In the unlikely case that you require guarantee work, we will carry out the remedial work at the clinic in Budapest. Unfortunately, we can not cover costs of other dentists or travelling expenses. In case of a patient who has major restorative treatment carried out (in excess of six units of crowns of bridgework) it is advantageous to arrange a further appointment at the clinic a month or so after fitting to allow the dentist to check the bite. When the restorations are first fitted, the patient may have a slightly different biting action. This may be due to the fact that the patient now has teeth where they didn’t have them before or some teeth have intentionally been made larger for cosmetic reasons. All this takes time to settle and for the patient to be come accustomed to their restorations.
Our clinic is not liable for any unforeseen root canal treatment after having tooth/teeth prepared for crown & bridgework. Occasionally, teeth may suffer preparation trauma during crown and bridgework treatment resulting in a need for root canal treatment afterwards. Our clinic cannot accept guarantee claims for temporary solutions. Readjustments of dentures are also not covered by guarantee.
Guarantee is Reduced or Invalidated
• If the patient fails to visit Dental Care London for routine supervision at least once a year.
• If patient neglects oral hygiene.
• If the dentists’ instructions are not followed (e.g., the patient does not wear the total prosthesis during the night).
• If the patient undergoes treatment on the dental or laboratory work provided by the dentist of Dental Care London at another clinic.
• If removable restoration such as partial dentures or full dentures are not kept and maintained properly.
• If the gum tissue or bone is naturally reducing.
• If the patient is a smoker.
• If the patient loses or gains a substantial amount of weight during a short period of time.
• In case of accidental damage, for example dropping dentures.
• If there is a general illness that has negative effects on the dental condition (e.g., diabetes, epilepsy, osteoporosis, condition after x-rays or chemotherapy).
• If patient does not notify Dental Care London prior to exercising their guarantee
Exercise of Guarantees
This guarantee is provided by our clinic in Budapest, full details will be provided upon request. Dental Care London is not liable in any circumstances for cases arising from this guarantee.
Before exercising any guarantee case the patient must consult with Dental Care London, who shall promptly contact our clinic. The guarantee services can be completed only after evaluation of the situation by our clinic.
The above mentioned conditions and guarantee conditions are valid only for the patients of Dental Care London.
Please also read our T&Cs
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